WebberLog

“Happiness is like wetting your pants; everyone can see the result, but only you can feel the warmth”
– Unknown

I’m a laptop user. I admit it. Have been for years. Can’t live without ‘m.

So I’ve seen quite a few. The one I bought last, my Acer TravelMate 800 has just one serious flaw I could find. It’s keyboard looks like crap after 3 months of typing.

So, after about 6 months last year, when most keys were just black and I had to prove my blind typing skills day after day, I bought a new keyboard. Which I installed in January of this year. And, as expected, which looked like crap again by now.

This time, before buying a new one, I decided to write an e-mail to Acer and tell them in polite terms I did not like their keyboards much. I didn’t really expect anything more than “sorry, not covered by warrantee”, but much to my surprise, after some e-mails going back and forth about serial numbers, today my new keyboard arrived. At no charge and with a small card in which the support department apologizes for the time it took to actually send me the keyboard.

I’m impressed.

Microsoft is going back in time. Where most IT firms keep moving forward and keep innovating (which is another means of saying: creating new bugs), the Redmond Giants decided to dive into the archives and just restore an old security problem.

Finally they’re not just copying actions from their competitors.
These are cool times.

Been back from Africa for almost a week now. And boy, do I miss her.

And Africa of course.